We are sorry, but your order has not been processed because your
credit or debit card was declined. There are several possible
reasons for this:
1. You entered some special characters on the shopping cart.
To correctly process your order, please do not enter non-English
letters in any field, do not enter special characters such as "+" in
the phone number field, and do not enter special characters such as
"." or "," in the state field.
2. You did not enter the correct card number. The card
number you entered must be exactly identical to the number that
appears on your card. Please double check your entry and try it
again.
3. You did not enter the correct expiration date for your card.
The expiration date you entered must be exactly identical to the
date that appears on your card. If your card has expired, you can no
longer use it. Please contact your bank to update your card
expiration date or to be issued a new card.
4. You did not enter the correct
Verification Number for your card. If your card is Visa,
MasterCard, or Discover, the Verification Number is a 3-digit number
printed on the back of your card in the signature box. It is the
last three numbers to the right of your card's number. If your card
is American Express, the Verification Number is a 4-digit number on
the front of the card. It appears above the card number on either
the right or the left side of your card.
5. You did not enter the correct billing name and address.
The billing name and address you entered must be exactly identical
to the information that appears on your card registration. If you
are using another person's credit or debit card, you must know the
card owner's name and address. If your address has changed or you
have moved, you must type in your previous address if you have not
reported your new address to your bank.
6. You do not have enough funds on the card you are using.
Please make a deposit in your bank account.
If any of the above reasons account for the decline of your order,
please correct the error and try ordering again. If the problem
persists, you can either use another credit or debit card, or order
by Western Union, PayPal, check/ money order, bank draft, or cash in
US Dollars.
Please feel free to
contact us if
you need any further assistance with your order.
Thank you for your patience!
OneRom Group, Inc.
OneRom Group, Inc.